Vista provides and supports a wide range of hardware products – point of sale, tablets, kiosks, and EMV payment terminals, as well as many associated peripherals. All hardware options are extensively tested to ensure proper compatibility with the latest versions of Vista. Paired with First Level Support, Vista will have your back for all software and hardware related support enquiries.
Vista offers a fully managed service for all your Vista modules. This means you can focus on your core business with peace of mind knowing Vista is looking after all the complexities of hosting and maintaining your infrastructure, including security configuration, optimisation, and backups in the background.
Vista now offers a fully managed upgrade service. Let our experts deliver a smooth upgrade allowing you to take advantage of all the rich features and enhancements we’re releasing. We replicate your environment, upgrade, and execute a series of mutually agreed tests before rolling out to you. Then, during a hyper-care period, we keep a close eye on your installation and remedy any unexpected issues.
Vista Protect – Managed Backups
Vista Protect, our managed backup solution, protects your data and installations whether they are on-premise or in the cloud. Powered by Commvault, a global leader in backup and recovery, Vista Protect removes the burden of creating and supporting complicated and expensive backup infrastructure. With subscription pricing and the ability to scale to handle any data size, Vista Protect has your back.
Vista experts work directly with your staff and free up your IT department! Cinema managers and corporate staff have one dedicated phone line to call for assistance and support, 7 days a week. Vista coordinates information and troubleshooting, even with third parties, to resolve incidents related to network, hardware, or the server environment.
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