the Cloud Service Providers (as defined in the Standard Terms)
Microsoft Azure: West Europe and North EuropeAmazon
Web Services: Germany
Cloud services including application hosting
Twilio, Inc.
United States
Email delivery services (SendGrid) and SMS services
Pulse Security Limited
New Zealand
Security services (product testing and incident response)
84codes AB
Sweden
Data message queuing and delivery
ConnectWise, LLC
United States
Remote Desktop management and Managed Services delivery
TeleSign Corporation
Netherlands
SMS verification services
Zoho Corporation
Netherlands
Ticketing engine and pro-active monitoring services
Fastly, Inc.
United States
Content Delivery Network
Cloudflare, Inc.
United States
Web performance and security services
CommVault Systems, Inc.
Dependent on Client location:
West Europe, France Central, Australia, US, Canada, Southeast Asia or Japan
Data backup
DataDog, Inc.
Germany
Security services
N-Able (Passportal)
(N‑able Technologies Ltd.)
Australia
Security services
SysDig, Inc.
EU Central – Frankfurt, GermanyEU North – Stockholm Sweden
Security services
Okta, Inc. (Auth0)
EU – Dublin, Ireland
EU – Frankfurt, Germany
Authentication services
Elasticsearch, Inc.
UK South
Cloud hosting scaling services
Adyen N.V and Adyen New Zealand Limited
Europe, New Zealand
Payment services provider
Zendesk, Inc.
United States / Tokyo
Support Services
Pendo.io, Inc.
United States
Website usage analytics
Airship Group, Inc.
United States
SMS and Push Notification Services
ClickSend Pty Ltd.
Australia
SMS Services
any additional Sub-Processors applicable to the SaaS Service as specified in the Key Terms
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Vista Group International (UK) Limited
United Kingdom
Supply of Services and Support Services
Vista Group (NZ) Limited
New Zealand
Supply of Services and Support Services
Vista Entertainment Solutions (NL) B.V.
Netherlands
Support Services
Vista International Entertainment Solutions South Africa (Pty) Limited
South Africa
Support Services
Vista Group (US), Inc.
United States
Support Services
Vista Latin America, S.A. de C.V.
Mexico
Support Services
Vista Entertainment Solutions (Asia) Sdn. Bhd.
Malaysia
Support Services