Vista Classic

A slick sales software to drive ticket and concessions sales.

• Fast, fluid, and intuitive interface that increases the speed of sales
• Designed to boost additional revenue from high-margin items such as food, drink, combos, and merchandise through up-selling opportunities.

A responsive browsing and ticketing web solution.

• Browsing and ticketing components can be paired as a complete website or ticketing applied separately to your existing website.
• Deep integration delivers automatic updates from your cinemas, with real-time changes reflected on your website.

The hub of your cinema circuit – create, manage and control critical operational settings across your sites to keep them in-sync at all times.

• Operate as a cohesive trading entity, using bulk operations to update information across your entire circuit at once, saving you time, effort, and cost.
• Instantly access sales and financial reports from all cinemas automatically. Compare and contrast performances across different regions and quickly identify trends in earnings.
• Enter film hire contract information intoHead Office and automatically calculate film hire costs and what's owed to distributors.
• Leverage integrations with key Vista products to support the operations of your cinemas – from film hire costs and film programming to stock movements.

Vista provides and support a wide range of hardware products – point of sale, tablets, kiosk, and EMV payment terminals, as well as many associated peripherals. All hardware options are extensively tested to ensure proper compatibility with the latest version of Vista. First Level Support (available in North America):

Vista experts work with your end users and free up your IT team! Cinema managers and corporate staff have one dedicated phone line to call for assistance and support, 7 days a week. Vista coordinates information and troubleshooting, including with third parties, to resolve incidents related to network, hardware, or the server environment.

A browser-based application for all cinema managers’ day-to-day operations.

• All operational actions, right at their fingertips: stock management, box office, cash flow and reporting
• Anytime, anywhere access around the site: they can use it even on the go, on a tablet or other device
• Film Manager native integration: managers can quickly adapt schedules to suit film programming requirements, which programmers can view and approve.

iOS and Android apps with an intuitive flow that connects customers' cinema experience from start to finish.

• Self-service focused actions, including in-seat delivery and booking refunds that guests can perform for themselves.
• Integration with Loyalty allows in-app incentives, deals, and promotions, allowing members to earn, spend, and check point balances within the app.

The business intelligence experience delivering real-time, circuit-wide data insights that empower you to monitor, understand, and act on your businesslike never before.

• Rest easy knowing the data is reliable and accurate
• Make it easier for your teams to access information and uncover valuable insights by having a single source of truth
• Cater for all needs, from quick monitoring to in-depth analysis, with a complete business intelligence solution
• Make informed decisions faster thanks to real-time and easy-to-access data

Vista offers a fully managed upgrade service. Let our experts deliver a smooth upgrade allowing you to take advantage of all the rich features and enhancements we’re releasing. We replicate your environment, upgrade, and execute a series of mutually agreed tests before rolling out to you. Then, during a hyper-care period, we keep a close eye and remedy any unexpected issues.

A customer self-service solution for shorter queues in-cinema.

• Drive sales of premium seating areas with seat-first ordering, as patrons choose the best seats rather than the cheapest tickets.
• Offer advanced food and beverage selection and in-seat delivery options.
• Share hardware costs between your Kiosk and POS.

Manage and track every financial movement at your cinema. CashDesk is delivered as part of our CinemaManager application.

• Best practice financial management ensuring detailed, meticulous day-to-day records
• High level of control and security over cash and treasury
• End to end cash management workflow.

Diversify your revenue stream by selling vouchers and gift cards.

• Improve business-to-business relations and sales opportunities by offering corporate coupons.
• Reduce fraud with tools that allow you to track vouchers and gift cards from their inception to their redemption.
• Blacklist vouchers that become lost or damaged. Track unredeemed and expired vouchers.

Vista supports an open architecture including a suite of APIs and Services designed to enable direct integration with many of our applications. Additionally, some of our core modules support a plug-in model to ensure Vista can be extended easily without compromising the system’s integrity. Over the years, we have established a rich set of integrations to external systems, however, if our existing integrations do not adequately meet your needs, Vista Development Services can craft custom integration modules.

Effortlessly display real-time information and movie media across all screens.

• Set and forget! Your templates are populated in real-time with content from your database – create a "Blockbuster Trailer" slot and let Digital Signage find the biggest film of the moment.
• With customisable Menu Boards and dynamic item pricing, show off your menu in style and display order statuses or updates to food availability.

Linking tables to tickets and food to film for an enhanced moviegoing experience.

• Supports multiple F&B concepts at a single site – self-service, lobby bar, restaurant, in-seat dining, and more
• Full integrated system: keep front-line and kitchen staff connected and implement targeted campaigns that combine ticketing and F&B promotions through integration with POS, Loyalty, andVouchers and Gift Cards
• Keep your guests satisfied with instant communication of order status, as well as immediate updates, edits, and cancellations to the kitchen team.

Schedule films throughout your circuit from a central hub and let clever automations create the perfect plan.

• Support all aspects of your film programmers' workflow – from pre-planning months in advance to session scheduling the week before a film plays at each cinema
• Leverage innovative Vista Group capabilities – Cinema Intelligence, Numero, MX Film – to optimise attendance, monitor film performances, and manage movie data and media
• Enforce the screening requirements for a film through the central deployment of planning policies, a powerful tool that specifies the number and times of sessions per film per day.

Vista includes a library of rich reports which cover a myriad of operational models. However, if you have specific reporting requirements that are not covered with our out-of-the-box library, we can create custom reports and data extracts to your requirements.

A dynamic personalisation engine to create a tailored experience for each customer.

• Dynamically change elements of pricing, deals, layout, advertising, and all manner of how your customers experience your cinema and sales channels.
• Promote opportunities to engage your customers with different products –tailor deals and promotions to encourage the purchase of premium products.

A mobile ordering application that takes the functionality ofPoint of Sale into the auditorium for unbeatable restaurant dining experiences.

• Increase spent per head: prompts and suggestions help your waitstaff leverage all upselling opportunities
• Know your moviegoers even better: recorded F&B habits and preferences enable new marketing opportunities
• Don’t compromise on your cinema needs: Serve is an ordering system tailor-made for the exhibition industry and seamlessly integrated to the Vista ecosystem

An artificial intelligence powered solution for  film forecasting, distribution negotiation, automated scheduling, and business analysis.

• Increase your theatre profitability by optimising forecasting, booking decisions, and staff scheduling using historical and projected data.
• Create a schedule in minutes and screen the best films for your target audience.
• Enhance booking decisions with “what if” analysis and professional film insights.

A digital ticket that updates in real-time with the moviegoing experience.

• Provide flexibility for your customers in how they receive and use their movie tickets.
• Track customers' purchase history alongside their contact information to build a 'customer journey' that can inform future interactions.
• Save on costs and reduce the environmental impact of printing traditional tickets on paper.

The essential mobile tool for all cinema staff – from managers to ushers – that helps them perform their daily tasks.

• Staff can look up seat maps, deliver food to seats, and scan moviegoers’ tickets
• Managers can receive alerts and notifications, monitor their cinema’s performances, and help support their floor staff
• Available for both Android and iOS devices

A corporate sales system that connects every aspect of group bookings.

• Manage and support a total sales process, from an initial sales enquiry to quoting, confirmation, follow-up, and completion
• Consolidate and improve department communication, keeping all involved informed of events and schedules to produce a smooth, streamlined experience
• Save time, reduce costs, and enhance your customers’experiences with the self-service Group Sales public portal, which enablescustomers to create, view, and edit bookings themselves

A customisable member management and rewards system to turn moviegoers into a devoted returning audience.

• Develop robust reward programs that differentiate your cinema, attract customers, nurture consistency, and increase spending per visit.
• Seamless integration with other Vista products allowing access to rewards, memberships, concessions, points, and promotions, across multiple sales channels.
• Consolidate your CRM system and marketing campaign management into one easy-to-use space specifically developed for the cinema industry.

Self-scan is an app that allows moviegoers to scan their tickets for a sleeker, easier check-in experience.

• Reduce the requirements on staffing with a single staff member monitoring screens in place of multiple tearing tickets
• Provide moviegoers with greater autonomy and flexibility
• Compatible with various Android devices, and able to scale responsively to the size of your chosen screen

The global platform for real-time distribution of movie media, tickets, and showtimes.

• Studio-official movie data and media with automated updates across your digital channels.
• Simple, tight integration with third parties for ticketing to boost your exposure with ease.
• Share your showtimes with third parties and moviegoers in near real-time.

Tailor your ongoing offers to incentivise frequent visits to your cinema.

• Boost your revenue through a recurring income stream and increased visitation.
• Provide seamless customer experiences thanks to native integration with the full Vista suite.
• Keep complete control over your moviegoer journey, sales channels, and data.

Support your guests' needs and deliver exceptional customer service via Call Centre.

• Increase operational efficiency by deploying a single system that allows you to sell tickets over the phone and provide support for all cinemas across your circuit.
• Identify repeat customers by name, phone number, or membership number, and accommodate specifics.